Bank Holiday for the State Funeral of Queen Elizabeth II - Processing Changes

Online Services

Loan applications continue to be available during the bank holiday. Loan applications will be reviewed after 20/09/2022.

Online services via the members area continue to be available during the bank holiday.

Please note that transactions will not be processed over the bank holiday and balances will not be updated during this time.

Online withdrawal requests

Online withdrawal requests submitted before 1pm on 16/09/2022 will be processed on 16/09/2022.

Online withdrawal requests submitted after 1pm on 16/09/2022 will be processed on 20/09/2022.

Withdrawal request processing:
Requests are processed on working days after scheduled loan repayments are taken.

Payments will usually be by BACS and settle in your nominated account within 3 working days of processing.

Requests submitted after 1pm may be processed the next working day.

Payments will usually be by BACS and settle in your nominated account within 3 working days of processing.

 

Services closing on 16/09/2022 close at 4:30pm on 16/09/2022.

Email

Closes 16/09/2022

Reopens 20/09/2022

 

Telephone

Closes 16/09/2022

Reopens 20/09/2022

 

Post received at the office

All post will be processed as follows:

Closes 16/09/2022

Reopens 20/09/2022

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